What Our Recent Customers Say

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Published reviews may not represent all experiences of a given dealer based on the dealer’s configuration. For more information, please contact the dealer. Reviews that contain content that is untrue, illegal, obscene, threatening or a violation of any third party’s right, or contains software viruses, solicitations, political campaigns, or any form of “spam” may be removed.

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  • Jo G

    BRADNER, OH | 2023 Buick Enclave
    Confirmed Service Review
    January 30, 2026
    Great service and staff. Deb listened to our concerns and took care of the situation. We appreciate everything.
  • Kevin M

    TOLEDO, OH | 2021 GMC 1500 Sierra
    Confirmed Service Review
    January 29, 2026
    Fast,reliable and friendly!
  • Sue K

    WATERVILLE, OH | 2023 Buick Envision
    Confirmed Service Review
    January 27, 2026
    Extremely pleased with the service! I stopped in without an appointment because my windshield washer wasn't working. They got me in even without an appointment and were able to fix it very quickly. Very friendly and went above and beyond to help me.

    Response from Cronin Buick GMC of Perrysburg

    January 28, 2026
    Sue, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
  • Greg H

    MONCLOVA, OH | 2024 GMC Sierra 2500 HD
    Confirmed Service Review
    January 27, 2026
    Timely

    Response from Cronin Buick GMC of Perrysburg

    January 28, 2026
    We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Cronin Buick GMC of Perrysburg
  • Kevin W

    WHITEHOUSE, OH | 2026 GMC Sierra 1500
    Confirmed Service Review
    January 23, 2026
    They took care of everything as expected!

    Response from Cronin Buick GMC of Perrysburg

    January 24, 2026
    We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
  • Dolores S

    PERRYSBURG, OH | 2025 GMC Acadia
    Confirmed Service Review
    January 23, 2026
    Everyone is always so nice

    Response from Cronin Buick GMC of Perrysburg

    January 24, 2026
    Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
  • Regina L

    TOLEDO, OH | 2018 GMC Yukon
    Confirmed Service Review
    January 20, 2026
    They are always so kind and helpful

    Response from Cronin Buick GMC of Perrysburg

    January 21, 2026
    Regina, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.
  • Tyler D

    NORTHWOOD, OH | 2023 GMC Sierra 2500 HD
    Confirmed Service Review
    January 19, 2026
    Dishonest business practices by the service advisor. This dealership’s transmission technician already determined my vehicle has a faulty transmission valve body at my last visit following the most recent transmission repair which is why this visit was scheduled. I was asked to bring it back when GMC produced a TSB for this well known issue. Service advisor refused to acknowledge previous troubleshooting, claims I “don’t know how a transmission is supposed to shift” and states it’s normal to harshly downshift and slam gears. My appointment was set up to address the manufacturer warranty repair, but I was asked to pay $160 for the troubleshooting. The lack of customer service and disrespectful demeanor by staff should make this business’s leadership embarrassed.

    Response from Cronin Buick GMC of Perrysburg

    January 20, 2026
    Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Cronin Buick GMC of Perrysburg, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager Matt Cunningham at 419-872-5435 to discuss ways we can better serve you in the future.
  • Anthony R

    TOLEDO, OH | 2012 GMC Yukon
    Confirmed Service Review
    January 19, 2026
    Great service every time I bring my truck in.

    Response from Cronin Buick GMC of Perrysburg

    January 19, 2026
    We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Diane N

    NAPOLEON, OH | 2024 Buick Envision
    Confirmed Service Review
    January 16, 2026
    Professional and friendly service. No wait time.

    Response from Cronin Buick GMC of Perrysburg

    January 16, 2026
    Diane, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.